Ck7777 Privacy Policy

1 Introduction & Overview

Ck7777 (referred to hereinafter as "we", "the platform", or "ck7777") is a leading online gaming platform in Bangladesh. We believe that protecting user privacy is a fundamental responsibility — not merely a legal obligation.

This Privacy Policy explains what types of personal data ck7777 collects, why it is collected, how it is used, and the steps we take to protect it. This policy applies to ck7777's website, mobile app, and all associated services.

Ck7777's Privacy Policy is built in line with international data protection standards. We always operate with transparency and are committed to being honest with our users. If you have any questions or concerns, our support team is always ready to help.

2 What Information We Collect

Ck7777 only collects information that is necessary to operate the platform and ensure the best possible experience for users. We never collect data beyond what is needed.

Information Collected at Registration:

• Full Name (as per National ID)
• Mobile Number (for OTP verification)
• Date of Birth (for age verification — to confirm 18+)
• Email address (optional)
• Referral Code (if applicable)

KYC and financial verification details:

• Copy of National ID or Passport
• Selfie or photo (for identity verification)
• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction history (for anti-money laundering purposes)

Automatically Collected Information:

• IP address and approximate location
• Device Type, Operating System & Browser
• Platform Activity Logs (Login Times, Game History)
• Cookies and session data

3 How Your Information Is Used

Ck7777 uses the data it collects for specific purposes only. Your information is never used for unrelated activities. Full details are outlined below:

• Creating, verifying, and managing accounts
• Processing Deposit & Withdrawal Transactions
• Providing Customer Service & Support
• Preventing Fraud, Money Laundering & Illegal Activity
• Ensuring Age Verification (18+ Mandatory)
• Delivering personalized gaming experiences and promotional offers
• Improving Platform Security & Performance
• Meeting legal obligations
• Monitoring Responsible Gaming & Providing Support

Ck7777 never uses your data for any purpose not stated in this Privacy Policy. If we need to use your information for a new purpose, you will be notified in advance and consent will be obtained where required.

4 Who Your Information Is Shared With

Ck7777 never sells your data. However, limited information may be shared under specific circumstances:

• Payment Provider: Required information is shared with bKash, Nagad, and Rocket to process transactions. They operate under their own privacy policies.
• Game Provider: Limited session data may be shared when playing live games or third-party games.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• KYC verification provider: Approved third-party services may be engaged for identity verification purposes.
• Fraud Prevention Services: Limited information may be shared with specialist security services to ensure platform safety.

5 Cookies & Tracking

Ck7777's website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: Used to measure and improve platform performance. These can be opted out of.
• Marketing Cookies: Used to show relevant promotions. These can be declined entirely.

You can delete or block cookies at any time through your browser settings. Please note — blocking essential cookies may prevent certain features of ck7777 from working properly.

6 Security Measures

Ck7777 employs industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• 256-bit SSL/TLS encryption — applied to all data transfers
• AES-256 encryption — for stored sensitive data
• Two-Factor Authentication (2FA) — for Account Login
• Automated suspicious login alert system
• Regular Security Audits & Penetration Testing
• Payment card data is not stored on ck7777 servers
• Staff access to data is restricted and logged

7 Your Rights

As a ck7777 user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

To exercise any of the rights listed above, please contact our support team. We aim to respond within 7 business days. In some cases, legal obligations may prevent us from deleting all data — if so, the reason will be communicated to you.

8 Data Retention Period

Ck7777 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.

• Account information: Retained for 5 years after account closure (for legal purposes).
• Transaction Records: Minimum 7 Years — in compliance with financial regulatory requirements.
• KYC documents: Retained for up to 5 years after account closure.
• Cookies & Session Data: At the end of the session or up to 30 days maximum.
• Support Contact: 2 years from the date of last contact.
• Marketing Preferences: Takes effect immediately upon opt-out.

Once the designated retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

9 Protection of Minors' Data

Ck7777 is a gaming platform operated exclusively for adults (18+). We never knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Suspicious accounts are subject to additional verification.
• If an account is found to belong to a minor, it will be closed immediately.
• Any data identified as belonging to a minor will be deleted immediately.

10 Changes to the Privacy Policy

Ck7777 may update this Privacy Policy from time to time. Changes may be necessary due to regulatory updates, technological improvements, or changes to our services.

• You will be notified in advance via SMS or email of any significant changes.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We always aim to write this policy in language that is as clear and straightforward as possible. If any part is unclear, please don't hesitate to ask our support team.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding your privacy, please get in touch. Our data protection team is always ready to help.

• Email: [email protected]
• Live Chat: 24/7 from within the platform
• Response Time: Typically within 24–48 hours
• Request to Delete Your Information: Submit a support request — processed within 7 business days.